Renovize Homes F.A.Q. Page
Do you offer a free no obligation quote?
Yes! We offer a free no obligation quote to all of our customers. One of our sales consultants will come out to your property and take measurements, answer any questions you may have, offer guidance and provide you with a no-obligation quote. Unlike other companies, we provide very in-depth quotes, to ensure that our customer knows exactly where their money is going.
Can you help us with our planning application / building regulation forms / council application forms?
Yes! We provide an all-inclusive service if that is what you are after. We can take care of all the paperwork for you so that you are left stress-free. Having been in Ashford for over 15 years, we have a long, respectful relationship with the local councils in and around Kent.
Who sources the materials and manages the required work?
We do. Whilst we offer a separate more detailed project management service for those wanting a continuous, one-on-one and daily update of their project, we do generally manage the project. Meaning, we source all the materials, manage the installers, and deal with any unforeseen circumstances.
How are payments handled and dealt with?
Any respectable business company worth their salt will NEVER ask for a 100% payment up front. We work on a scheduled payment scheme, which will be outlined in your contract. Our stage payment means you can see exactly where your money is going and are usually split over 3 or 4 instalments.
Can you guide us through the design process?
Yes! Our architectural designer is on hand to offer you a visual description of exactly what your project will ultimately look like. We also offer 2D or 3D architectural drawings for a fee. The drawings have proven very effective for our customers, helping them to stick to their budget and get work completed in record time.
We would never limit ourselves to distance if the right project came along! At the moment we work predominantly in the South-East.
Yes! We can do everything for you. Our team will guide you through the process, preparing the documents and submitting applications that meet all local authoritative guidelines. After planning approval has been granted, we will prepare the specification and construction drawings. This can either be sent to tender or you can remain in-house and allow us to continue the project with our installers.
After you have been provided with the quote, a fixed price will be put in place. We then work everything out, so that you can pay in stage payments. We do this so that you can see exactly where your money is going.
Every project is different and it will depend on the services you require. However, we offer an A-Z of building services which means should your project need a Structural Engineer, Quantity Surveyor, specialised Tradesperson or other we can provide you with an in-house service. This minimises confusion, keeps the concept clear in everyone’s mind and offers a quicker turnaround then having to contract out of the company.
We offer a free, no-obligation quote for all new projects. This initial consultation is a great opportunity for you to see whether you think we are the right company for your building project. It also allows us to get a scope for the work, whereby we can discuss your thought process, ideas and concepts, whilst showcasing our capabilities and experience. The consultation is also a great time for you to ask any questions you may have, and for both parties to clarify information before we provide you with an in-depth quote for your project.
We started out as a construction company and soon expanded to include our own certified and professional Architects. Our expansion makes us unique, as unlike other companies we can provide all the services in-house, meaning less wait time and a more seamless transition from concept to reality. Working from both sides of the coin we have found that our strength lies in our ability to accurately convey the preferences and concepts detailed by our customers all the way through from the drawing stage to the construction.
A Chartered Structural Engineer is the one who carries out a structural survey of the property, assessing the structural integrity of the property. There is often confusion between a structural survey and a building survey. It is the responsibility of a Chartered Surveyor to carry out a building survey, which is a bespoke report assessing the services and maintenance of the house, rather than its structural support. Therefore, whilst a Chartered Structural or Civil Engineer carries out a survey, they are not classified as Surveyors. Instead, a Surveyor is a name given to those who carry out building surveys.
A Civil Engineer focuses on the physical and naturally built environment. They design, construct and maintain features such as roads, bridges, dams, canals, airports, pipelines, railways and so on. Whereas, a Structural Engineer focuses predominantly on man-made structures. They shape the world to fit around them, unlike Civil Engineers who work around the natural landscape.
No. Your information is kept completely confidential and you (the customer) is the only person we send our reports to unless you ask us to do otherwise.
We do not inspect areas such as services (plumbing, electrics), decorations, roof coverings or the condition of the property which may be a result of rot, timber infestation or damp. For the inside of the building to be checked you will need a Building Surveyor.
No, you do not need to be the owner of the property. We often work with estate agents, vendors and third parties to gain access to the property.
Yes. We can help you by providing a full structural engineers report, which will evaluate whether your property is suffering from structural movement. We recommend you do this regardless of whether you need this for an insurance claim or not.
Our report consists of the inspection of the external, visible, structural elements of the property. Which includes but is not limited to, the external load-bearing walls, roof structure, coloumns, floors, beams and internal load bearing walls.
A structural engineering report will ensure that your property has been fully checked over. The report will offer a clear and precise reporting of your property, pinpointing any major problems and offering solutions. Often it is advisable to do these reports if only to provide peace of mind. If we do find a significant problem, we can work with you to provide solutions or help you put your project out to tender.
It’s hard to give a set date, but usually, we aim to deliver a report within 7 to 10 days, providing we have access to the property. If you need it quicker than our approximate timescale, then please get in touch and we will strive to meet your requirements.